Our team works with you to set up your unique review form. Then, we act on your behalf to request reviews from your customers through email. The email contains a link to the review form, which allows people to choose a rating (from 1-5 stars) and then make any comments.
If someone gives a review that contains a rating of 4 or 5 stars, they are given the option to quickly and easily share it on the most important review sites (including Yelp, Google+ Local, etc.). This will significantly increase the number of positive reviews that are posted about you on these sites.
We also receive a notification any time someone posts a review of 3 stars or less, giving you the opportunity to respond to negative experiences appropriately. And, research shows that once someone has communicated a negative review, they won’t go around posting it again and again. Our business Reputation Management system captures that negative review and keeps it from being posted on a site where you can’t control it.
With Reputation Management, you actively request reviews and encourage the most positive ones to make it to the web. And at the same time, you capture the negative reviews, dramatically reducing the chance that it will ever see the light of day. This is the best, most ethical option to managing online reviews on the market today. What are you waiting for?
Our team consistently delivers ideas that help you think in new ways and see things from a new perspective. And our ideas aren’t just clever ... they deliver results.